What do I get with my membership?
With your membership, you will get access to the largest peer-to-peer (P2P) networks on the planet. You will also get step-by-step instructions and guidance on how to use your newly acquired software. Also, as an added bonus you will get access to various software, tools, and resources.

I'm new to downloading software, will this be very complicated?
Not at all! We have made it easy for you. We provide simple steps to get you going. If you ever get stuck, or need help, just send us an email with your question, and a friendly member of our customer support team will show you what you need to do next.

What kind of support can I expect?
We have a dedicated technical support team standing by 24 hours a day, 7 days a week to answer any questions you may have. We pride ourselves in offering the best customer service available, and have the #1 customer service satisfaction rating in the industry.

Is my registration secure and confidential?
Safeguarding your personal information is very important to us. We never share your personal information with other organizations – we take the confidentiality of your information very seriously.

Do I need a high speed connection, DSL or cable connection?
No you don’t. A standard modem is just fine, the faster your connection, the faster your downloads will be. Most of our customers use a standard telephone modem.

Can I play my downloads on a TV, iPod or PSP?
Absolutely. We provide all of the software needed to burn your downloads to CD/DVD or convert your downloads to play on any mobile device.

Are there any per-download fees?
None. Once you are a member, you have unlimited access to your purchases and will never be charged additional fees.